1.4 COOPERATIVE PARTNERSHIPS (within the organisation)
By Aleksandar
Pudar
Technical Superintendent
and Planned Maintenance Supervisor Reederei Nord BV
Co-founder of "Out of Box
Maritime Thinker Blog" and founder of Narenta Gestio Consilium Group
While
cooperative partnerships between different functions within maritime
organisations are often discussed, they are not always put into practice. The
most crucial partnership is between operations and technical departments, which
requires more than just passive acknowledgement. An effective partnership needs
open communication, shared beliefs, clear expectations, and common goals
aligned with business needs. When achieved, this kind of partnership can
improve vessel and company performance.
Although
the technical department can improve internal maintenance processes, it cannot
achieve world-class reliability without the support and cooperation of other
departments or top management. Conversely, non-maintenance functions also rely
on effective maintenance to achieve world-class reliability.
Cooperative
partnerships within vessel management teams on shore and on board are essential
for effective maintenance management in the shipping industry. The shore-based
management team and the onboard crew have critical roles to play in ensuring
the safe and efficient operation of the vessel. Here are some ways in which
cooperative partnerships can be fostered within these teams:
·
Communication:
Effective communication between the
shore-based management team and the onboard crew is critical for maintaining
the vessel's condition. Communication channels should be established and
maintained to ensure that maintenance issues are promptly reported and
addressed.
·
Training: The shore-based management team should provide
the onboard crew with appropriate training on maintenance procedures, safety
protocols, and maintenance equipment to ensure that the onboard crew can
perform routine maintenance tasks and report issues effectively.
·
Resource
allocation: The shore-based
management team should work with the onboard crew to allocate maintenance
resources effectively; this could involve coordinating spare parts, tools, and
equipment and prioritising maintenance tasks.
·
Collaboration:
The shore-based management team and
the onboard crew should collaboratively develop maintenance plans and schedules
(using Risk Assessment and Postponement procedures) to ensure that maintenance
tasks are completed when needed and that critical equipment is appropriately
maintained.
·
Feedback: Regular feedback should be solicited from the
onboard crew regarding the effectiveness of maintenance procedures and
equipment. The feedback can be used to improve maintenance practices and
equipment in the future.
Shipping
companies can ensure their vessels are managed, maintained, and operated safely
by fostering cooperative partnerships between the shore-based management team
and the onboard crew.
1.4.1 WHO IS RESPONSIBLE
FOR RELIABILITY PROBLEMS
Evaluations
of the reasons for machinery/equipment and vessel as asset reliability problems
confirm the integration of the vessel/company's functional groups/departments.
An analysis of reliability-related issues within available data provided by the
owner/vessel operator indicates that most functional groups/departments within
the company have some direct responsibility for reliability-related problems.
Chartering
·
Improper Vessel
Information Placement in vessel
chartering can lead to reliability problems for the vessel and the charterer.
This information is critical to the safe and efficient operation of the vessel
and must be accurately represented in the charter agreement.
Reliability problems can arise when vessel
information is improperly placed or misrepresented in the charter agreement.
For example, if the vessel's capacity is overstated or its speed and
performance capabilities are misrepresented, the vessel may not be able to meet
its commitments, leading to delays, penalties, and potentially even safety
issues.
Additionally, improper placement of vessel
information can lead to misunderstandings between the charterer and vessel
owner/operator, further exacerbating reliability problems. If the charterer is
unaware of the vessel's limitations or capabilities, they may make unrealistic
demands or fail to consider essential factors impacting the vessel's ability to
meet its commitments.
·
Unrealistic
Speed and Performance Commitments
in vessel chartering can lead to reliability problems for the vessel and the
charterer. If the commitments made in the charter agreement are too aggressive
or not based on realistic expectations, the vessel may be unable to meet those
commitments, leading to delays, penalties, and potentially even safety issues.
Reliability problems can arise when the vessel
is pushed beyond its limits or forced to operate in conditions that are not
conducive to its safe and efficient operation; this can lead to equipment
failures, breakdowns, and other issues impacting the vessel's ability to meet
its commitments.
Additionally, unrealistic commitments may
require the vessel to operate at a high level of intensity for an extended
period, which can lead to crew fatigue and reduced performance; this can
further exacerbate reliability problems and increase the risk of safety issues.
Machinery/Equipment
Use
·
Improper
Planning and Scheduling; this
primarily fails to effectively utilise the installed machinery/equipment at
optimal capacity and vessel overall. The vessel utilisation and scheduling
function is related to the employment of the vessel that enters vessel ins
service based on charterers' orders from the chartering department into the
service schedule without any attempt to optimise the use of the vessel.
·
Poor
Operating Procedures. On
board, many vessels, the procedures used to manage machinery/equipment and the
vessel's overall operating process are inadequate or non-existent. Many are
outdated and are no longer adequate for proper, effective utilisation of the
machinery/equipment and vessel overall. Also contributing to this problem is
the failure of management to enforce universal adherence to those procedures
that are appropriate for the vessel.
·
Operator/User
Mistakes. While some of these problems are
solely the result of operator/user mistakes, most are a failure of vessel
operators and vessel management to provide adequate training to the crew. Most
of the crew have little, if any, actual knowledge of the proper operating
procedures or the internal working of the machinery/equipment they use. Instead
of actual operators/users' procedures and knowledge, they are taught the
minimal steps that must be taken to operate these critical systems. Perhaps the
most critical operational mistake is ignoring that reliability is everyone's
job, in much the same way that safety is everyone's job. The crew must take
critical pride in the appearance and functionality of the machinery/equipment
and vessel overall, and this dictates a cooperative working relationship among
all vessel departments and shore management.
Maintenance
While
maintenance can positively impact the reliability of marine engineering
machinery/equipment, inadequate or improper maintenance can also contribute to
negative reliability. Here are some ways in which maintenance can contribute to
the problems with the reliability of machinery/equipment:
·
Inadequate
Maintenance. Failing to perform regular
maintenance or neglecting to address identified issues can also negatively
impact the reliability of machinery/equipment, increasing downtime, repair
costs, and safety hazards.
·
Over-maintenance, or performing maintenance tasks that are
unnecessary or beyond the manufacturer's recommendations, can lead to equipment
failures, resulting in excessive wear and tear on the machinery/equipment and
reducing its reliability over time.
·
Inefficient
maintenance program: A poorly
designed or implemented maintenance program can also negatively affect
reliability, including inadequate scheduling of maintenance tasks, lack of
documentation and tracking of maintenance activities, and insufficient
resources for maintenance personnel.
·
Incorrect
maintenance: Performing
maintenance tasks incorrectly can cause machinery/equipment to malfunction or
fail prematurely, resulting in costly repairs and downtime.
Purchasing
The
purchasing process can significantly impact the reliability of marine
engineering equipment.
·
Substituting
the original with non-original spare parts
can lead to reliability issues. In some cases, parts may be substituted with
lower-quality alternatives, resulting in premature failure and increased
downtime. Additionally, parts that do not meet the manufacturer's
specifications can cause issues with compatibility and performance.
·
Late
deliveries of spare parts can cause extended
periods of downtime, leading to delays in operations and increased repair
costs. In addition, in some cases, the unavailability of critical parts can
lead to safety hazards.
·
Vendor
Selection. Selecting vendors that do not meet
quality standards or have a poor reputation can result in purchasing
substandard parts. Additionally, selecting vendors without proper due diligence
can increase the risk of late deliveries and other issues that can negatively
impact reliability. As a result, a growing trend is establishing
national buy agreements with select vendors. However, these agreements do not
provide adequate, timely support for vessel machinery /equipment operation or
maintenance functions in too many cases.
Machinery / Equipment Engineering
·
Improper machinery
and equipment design can lead
to various issues, including reduced performance, increased maintenance costs,
and even safety hazards. For example, if an auxiliary engine is not adequately
chosen or configured, it may not be able to handle the loads or conditions it
is exposed to, resulting in premature wear or failure. Similarly, a component
not designed with appropriate safety features may be more susceptible to
accidents or damage.
·
Inappropriate
Modifications to machinery and
equipment can also impact reliability. For example, modifications that are not
correctly evaluated or tested can introduce new failure modes or compromise
existing safety features. Additionally, poorly documented modifications can
make diagnosing and repairing problems challenging, potentially leading to
extended downtime and increased costs.
·
Failure to
Document Changes to machinery and
equipment is another factor that can impact reliability. Without proper
documentation, it can be challenging to understand how a component was
initially designed and configured, making it more challenging to diagnose
problems and identify potential failure modes. Additionally, undocumented
changes can lead to confusion and errors during maintenance or repair,
potentially compromising the safety and reliability of the system.
Management
Deficiencies
in the management function can contribute to a significant portion of asset
reliability problems. Often, these problems arise from policies and procedures
mandated by the owner or vessel operator that harm machinery/equipment
reliability. These policies and procedures may prioritise cost-cutting measures
or short-term gains over long-term machinery/equipment reliability and safety,
leading to increased maintenance costs, decreased performance, and potentially
compromising the safety of the vessel and its crew. As such, it is crucial for
management to prioritise machinery/equipment reliability and safety in their
policies and procedures and to ensure that they are implemented to promote
long-term, sustainable performance and safety.
1.4.2
INTERDEPENDENCY
Due
to the integrated nature of operations and management on board vessels and their
relation with shore management and company culture, maintenance cannot solely
control their fate. Maintenance is reliant on other vessel functions and the
company culture.
Maintenance and reliability engineering holds the
majority control over actions critical to maintaining efficient vessel
operations, including:
·
Supervision and
practices
·
Work control
·
Planning
·
Work measurements
·
Maintenance machinery/equipment
history
Within
the constraints of the company culture, maintenance management can dictate how
these actions are executed. As a result, the effectiveness of these actions
falls mainly under the control of vessel management.
However,
vessel management has less control over the following actions:
·
Goals and
objectives
·
Organisational
structure
·
Training and
motivation
·
Organisational
behaviour
·
Budgetary control
·
Scheduling and
coordination
·
Master plan
·
Maintenance
engineering practices
·
Preventive or
predictive maintenance
·
Machinery and
equipment
·
Computer support
Onboard
engineers have direct input, but company or vessel restrictions may constrain
their decisions. Onshore management controls organisational structure,
engineering, machinery and equipment, training, goals and objectives, and
computer support.
Engineering
( onboard) has little control over the
remaining actions, including:
·
Governing
principles
·
Materials
management
·
Cost distribution
·
Reports to
management
Company
management controls these actions, and vessel engineers have little direct
control.
Therefore,
it is vital for maintenance to establish a cooperative partnership with company
management, the technical department (onshore), and other functional groups.
Without direct input into cultural decisions made by higher management, onboard
engineers have limited chances of optimising reliability independently.
1.4.3 FUNCTIONAL
RESPONSIBILITIES
Responsibilities of Engineering
(Technical Department/Engine Department)
The
Operator/User is responsible for ensuring that machinery and equipment
are operated consistently with their design and intended use; this involves
monitoring performance, identifying and reporting any anomalies or potential
problems, and following established procedures for maintenance and repair. They
must also ensure that all operational procedures comply with industry standards
and regulations and report reliability issues to the engineering department.
The
engineering (Technical/Engine department) is responsible for ensuring
the reliability and safety of machinery and equipment throughout its lifecycle;
this involves developing and implementing design specifications and maintenance
procedures, monitoring performance, and identifying potential problems. The
engineers must also ensure that any modifications or upgrades are evaluated and
implemented consistently with industry standards and regulations. They must
also work closely with the company, class and maker to ensure that any issues
are promptly addressed and that all maintenance and repair work is carried out
to the highest standards.
The
purchaser is responsible for buying high-quality machinery and equipment
that meets industry standards and regulations, following engineers' guidelines
and requests. They must ensure that all equipment is evaluated and tested
before purchase and that the suppliers are reputable and reliable. The
purchasing department must also ensure that all equipment is maintained
correctly and spare parts are readily available. They must also work closely
with the engineers to ensure that any modifications or upgrades are
appropriately evaluated and implemented.
Responsibilities
of Purchasing
Maintenance. The purchasing function has several
responsibilities to the maintenance within the organisation to enable maximum
reliability of equipment:
·
The
suitable materials are in the right place at the right time (and at the right
cost)
·
Commitment
to the lowest total cost of vessel ownership rather than the lowest initial
price
·
Commitment
to standardisation of machinery/equipment to reduce training needs
·
Hold
suppliers/vendors/makers accountable for performance:
•
Compliance
to specifications
•
On-time
delivery
•
A
practical storeroom layout enables critical, optimum, consumable parts to be
easily found and used.
•
Logistics
and deliveries
•
Identification
of spares under warranty so that claims can be made if necessary
References
& Bibliography :
1.
Mobley, R.K. (2014) Maintenance engineering handbook. 7th edn.
New York: McGraw-Hill.
Disclaimer:
Out
of Box Maritime Thinker © by Narenta Gestio Consilium Group 2022 and Aleksandar
Pudar assumes no responsibility or liability for any errors or omissions in the
content of this paper. The information in this paper is provided on an "as
is" basis with no guarantees of completeness, accuracy, usefulness, or
timeliness or of the results obtained from using this information. The ideas
and strategies should never be used without first assessing your company's
situation or system or consulting a consultancy professional. The content of
this paper is intended to be used and must be used for informational purposes
only.